Nanny Terms and Conditions

In order to maintain consistent standards, and make you part of a reputable business, Abracadabra Childcare Services (ACS) requires that you abide by the following
Terms and Conditions:

1. All bookings and interviews will be made directly through ACS. You will not take bookings from clients or their friends directly. Where future bookings are required, please advise clients to contact ACS directly.
2. The client, upon completion of work will pay your wages directly to you unless advised otherwise by ACS. It is your responsibility to ensure this amount is paid in full at the end of your assignment if ACS does not advise otherwise. For long term contracted work, you and the client will agree a payment date.  ACS can offer guidance and advice on this, but cannot accept liability for loss of wages.
3. Clients can request to have ACS pay you on their behalf, in this case ACS will advise you at the time of the booking and will provide you with a timesheet. It is your responsibility to take a copy of the timesheet to your assignment to complete and authorised by the client by having them sign the timesheet. You must return the authorised timesheet to ACS for payment of hours in to your nominated bank account. Tax and Super will be your responsibility as this is a contract agreement.
Not having a timesheet authorised may result in hours worked not being paid.
4. You have a responsibility to comply with the Income Tax Assessment Act 1936 and successor legislation.
5. The financial agreements that you enter into with the client are your responsibility.
6. You indemnify ACS against all claims, actions, loss and/or damage made or suffered by the client or clients child/ren.
7. You must be contactable at all times during the hours that you have the children in your care. If this is not possible you must advise ACS so that alternative arrangements can be discussed and put into place.
8. It is important to keep in contact. Casual nannies are required to advise ACS whenever there are changes to your situation and/or availability when you have been confirmed for a booking.  Please advise ACS as soon as you are unwell or unable to commit to your confirmed booking within a reasonable timeframe.  You can text our after hours service number on 0403 222 117 if you are not able to attend your confirmed booking. Failure to notify ACS that you cannot attend your confirmed booking may result in you having to pay the client’s booking fee. If you have applied for a permanent placement and have secured an interview with our client, please contact us after each interview.  If you have been successful with securing the role, please contact ACS 2 weeks after commencement to keep us informed of how you are settling in to your new role.
9. Although working with children can sometimes be a messy job, you will be expected to wear clean, suitable clothing.
10. Negotiate and confirm all responsibilities before commencing employment with a family. If you are unsure, ask again to avoid misunderstandings. Families will appreciate that you are clear about their requirements.
11. During interviews, we recommend that you use the time to ask questions and engage with the children on all levels. The general health of the children should be discussed with the clients before accepting a position. Request that you are supplied with details of a family doctor, and permission to contact him/her. Telephone ACS should you have any queries.
12. Respect each families privacy; Not under any circumstances are you to discuss family affairs with a third party.
13. Respect each families home and possessions. Ensure you are aware of correct procedures when using household electrical equipment including alarms. If you are leaving a home during a job, take care to local all doors and windows and check you have correct keys before departing.
14. Be sure to leave your place of work tidy.
15. In an emergency phone 000 and be prepared to accompany the child/ren to a hospital. Whilst waiting for an ambulance, contact the parents for further instruction and apply First Aid.
16. Any minor accidents must be brought to the parents attention immediately upon their return. Record the time, place, what happened and what action you took.
17. Children must not be given any medication without prior written consent form parents. It is your responsibility to administer the correct dosage in accordance with the medical practitioners prescription. Date, time and dosage should be recorded and shown to parents upon their return.
18. Families are advised to ensure cleaning agents and medications are unobtainable to children. Please be vigilant as to any unlocked cupboard containing any dangerous substances. The current poisons line number is 13 11 26.
19. Children’s safety must be your highest priority. Something that may seem harmless can quickly turn into a dangerous situation. Supervise children at all times, especially near stairs, balconies, open windows, high chairs and change tables.
20. When in public areas with children always keep sight of them and hold their hand firmly near roads. Always enforce positive road safety procedures.
21. Children must never be left alone near swimming pools, even if they have proven swimming abilities. Children can drown in very small quantities of water, so be vigilant around baths, nappy buckets and water play areas.
22. Do not leave children unsupervised near hot water. Ensure that you always turn off hot taps securely.
23. Make sure all electrical cords and stovetop saucepans are kept out of children’s reach at all times.
24. Always keep matches, cigarette lighters and any other fire starting devise away from children.
25. Keep family pets under supervision near babies and toddlers.
26. NEVER shake a child of any age. This could lead to brain damage or even death.
27. NEVER, under any circumstances, smack, hit or abuse a child; this includes verbal abuse and/or speaking in a derogatory manner to or about a child. It is not acceptable to use any form of physical punishment as a discipline technique. If you are finding discipline difficult, ask parents for advice on techniques they use. It is important to keep children’s self-esteem intact when using disciplinary techniques. Remember the best discipline is prevention. If you need further
assistance ACS is here to help.
28. Children must not be left with other people unless you have written consent from the parents, or prior instruction from ACS.
29. Always seek permission from parents before taking children out. When using the family vehicle, ensure you are familiar with the car before driving with the children. Use the vehicle in relation to the children only, it is not for personal use. Never leave children unattended in the car – it is an offence and punished by law.
30. Do not abuse the clients telephone. Ask permission and offer to pay for any phone calls.
31. It is not acceptable to entertain friends or have people stay over whilst working.
32. Do not steal; you will be charged.
33. It is important to understand that every family is different. Therefore every job will differ.
ACS expects you to adapt to each family requirements to the best of your abilities. ACS wants you to be the best you can be. Any time you need help or support we are here to support you.