I used Abracadabra’s services twice in the past 6 months on the recommendation of a Macquarie colleague- once for emergency childcare when my son was sick, and most recently for a permanent nanny search.  On both occasions, I found Felicity’s services to be very professional, courteous and dependable.  Her calm demeanour is also very reassuring particularly when faced with an emergency care situation at short notice.  During the permanent nanny search I was kept informed regularly of the search process and provided all the necessary information.  I found the candidates to be well-suited to the brief I provided and I could see that Felicity strives to ensure a good fit for both the family and the nanny.  I appreciated the balance of email and phone contact, demonstrating that Felicity is cognisant of when personal contact is required.  I also found the terms of the arrangement to be both reasonable and fair.  I would (and indeed have) highly recommend the service to anyone.

It has been a real pleasure to work alongside Felicity owner and director of Abracadabra childcare services. Felicity Gray workmanship and dealings with her staff is outstanding. Her commitment to providing the best service to her staff and clients is always a given. Thank you so much Felicity for being caring and a great listener. I truly mean it when I say your the best in the business because I have worked and seen first hand how others treat their business. Passion goes a long way in any business and you certainly have that.

I would recommend Felicity at Abracadabra to anyone in the Sydney region looking to find a nanny. Great service, quality advice and she has excellent candidates to choose from. Thanks again for your fast and efficient service.

Hi Felicity, I just wanted to let you know that I spoke with Clare this afternoon and she said the person who you sent around to help was amazing, I believe the term she used was “magical” with her son whom she advised at times can be a challenging toddler. So can you pass on our thanks and this feedback as it enabled Clare to focus on her recovery for a few days whilst her husband was away. She is now feeling well enough to manage.
Thanks again Felicity for arranging this.